Check-In

Guest check-in begins at 3:00 PM, unless otherwise noted in the “Notes & Special Provisions” section of their contract. In some instances rooms may not be available until 6:00 PM. For guests who arrive after the Registration Office closes, a packet with their keys, meal tickets, and map to their lodging will be left just outside the door in the pick-up tray.

All individual and group bills must be paid in full upon arrival, unless specific billing arrangements have been made thru the Business Office at least a week prior to arrival.

Commuters should check in at the Registration Office on the first day of attendance for an event.

Checkout time is 11:00 AM for all lodging and conference space, unless otherwise noted on the Lodging & Conference Information portion of your contract. Keys must be turned in by this time. Guests who have paid for their room in full may do an “express check out” and leave their key in the room when they check out at 11:00 AM.

Late Check-Out Fees

Late fees will be charged to groups occupying a lodging room not vacated by 11:00 AM, and /or a conference space that is not vacated by noon.

For lodging space, first hour late fee is $10.00, with $5.00 charged for every hour after that up to the cost of that room. The standard conference room late charge is $40.00 per hour for every hour past 12:00 noon. These charges help pay for additional HVAC, lighting, and extra staff needed to do a faster turnover.

Curfew

Quiet time begins at 11:00 PM. There is an 11:30 PM curfew. All guests, including sponsors, need to be in their rooms by this time. Curfew is extended to 12:00 midnight on Friday and Saturday nights.

 

Dress / Swimsuits

Clothing will be modest and appropriate for a Christian atmosphere. Extremely short shorts, skirts, or dresses are inappropriate. Female swimsuits MUST BE ONE PIECE or have a cover worn over them at all times. Male swimsuits must be trunk type, “Speedo” type swimsuits are not allowed.

 

Faxes / Copies

Faxes may be sent or received (573-346-7612) from the Registration Office for a nominal fee. Copies may be made at the Registration Office for nominal fees.

 

Gift Shop

The Gift Shop is located next to the Lake Side Grill Snack Shop. You\’ll find the following at the Gift Shop:

  • cappuccino coffee
  • beach towels
  • flip-flops
  • personal items you may have forgotten to pack
  • sunglasses
  • t-shirts
  • unique souvenir and gift items
  • WiFi access

 

First Aid

Windermere has members of the staff trained in First Aid available on campus. If you have allergies that require the use of Benadryl or Epi-pens please make sure to have those readily available. Our staff cannot provide either of these things.

All guests under age 18 (who are not accompanied by their parents) must have a completed official Windermere Medical Release Form, given to Business Services upon arrival. Windermere staff cannot provide first aid or nursery service to guests who have not provided the required medical release form. In this case, Windermere can only assist with life threatening emergencies.

 

Laundry

Coin-operated facilities are located in the motel and RV park.

 

Local Area Information

Within 15 minutes of Windermere is Ha Ha Tonka State Park with its hiking trails, sinkholes, a natural bridge, and ruins of a turn-of-the-century stone castle. Also in the area are many quality golf courses, horseback riding, and the unique and interesting Bridal Cave.

 

Lost and Found

Items that are found in the buildings or on the grounds are placed in lost-and-found. Please contact or 1-800-346-2215, ext 0 concerning lost items.

 

WiFi

Free internet access is available to Windermere’s guests at five locations on campus:

  1. Dining Hall
  2. Gift Shop and Snack Shop
  3. Fireside Room
  4. Lake View Lodge

 

Restrictions or Not Allowed

Alcohol / Drugs

Use or possession of alcoholic beverages and controlled substances without a prescription are forbidden. Guests in non-compliance will be asked to leave, will forfeit any right to refund, and may jeopardize the invitation of their group to return to Windermere.

Damage to Windermere Property

Any damage such as graffiti, broken beds, broken windows, damage to doors, walls, floors, or furnishings, etc. will be billed to your group. Please be sure to tell your group members to be careful. Our experience in camping has led us to conclude that shaving cream (for non shavers), silly string, glue, glitter, duct tape, and items along these lines are not needed for camping. Sponsors are encouraged to have a “suitcase check” prior to leaving for Windermere and remove items that could cause your group to receive a bill after your visit.

Firearms / Fireworks

Possession of firearms and fireworks of any nature are forbidden.

Pets

Absolutely no pets are allowed on the grounds, except within the RV Park boundaries. Guests having pets outside these boundaries are financially responsible for all damages and/or excessive cleaning fees to property in accordance with our current policies and will be asked to take their pets off site or vacate Windermere grounds.

Several area kennels are available for boarding your pets. Locations and phone numbers are available at the Registration office.

Rollerblades / Skateboards

Rollerblades are not allowed on the part of campus by the offices, dining hall, snack shop, and gift shop due to the high traffic in the area. Rollerblades may be used only across the bridge on the pool side / Wilderness Creek side of the lake. Full pads and helmet must be worn.

Skateboardspush or kick scooters, and roller skates are not allowed.